About

An email-first support and mentoring company

KC Software Support provides software support and mentoring. You buy a monthly package, write to us about your issue and we reply in writing with a solution or clear next steps. When email is not enough, we may schedule a meeting.

Our team

Our team is made up of experienced freelance specialists. Each request goes to a specialist with experience in that area, whether it is a home network, a failing deployment or a developer who wants guidance.

What we do

• Home and office connectivity: step-by-step guidance for Wi-Fi, network, printer, device and account problems at home or in a small office.
• Software troubleshooting: diagnosis and a clear way forward when a bug, build, deployment or integration has you stuck.
• Mentoring: guidance on what to learn next, feedback on your code and help with technical and career decisions.

How we work

• Every request starts by email, with a written record of every answer.
• Scheduled video meetings and pair sessions only when needed, confirmed by email and booked with a calendar invitation.
• You stay in control of your devices. We never take control of them.
• Clear prices in US dollars, with no hidden fees added at checkout. Secure payments through Stripe.
• Plain language and no promises we cannot keep.

Where we are

KC Software Support is operated from Wyoming, United States, and serves customers worldwide.